Melbourne I Strategic HR Human Resource Solutions Learning Solutions I Business Management I SHRS Strategic HR Solutions

Our approach to instructional design and developing learning
solutions is founded on Criterion Referenced Instruction (CRI),
and all our consultants are CRI accredited. The CRI framework,
developed by Mager and Pipe, is an internationally recognised
methodology based on establishing clear objectives then
designing the instruction to achieve those objectives.

The CRI approach requires in-depth analysis of the relevant
processes or skills to objectively identify training needs. This
process ensures that any program that we develop addresses
the strategic requirements of the business.

CRI-based programs are always designed around the learning
needs of the participants, and are competency based. This
means that all tasks, activities and assessments relate directly
to the stated objectives, and ensure the ‘learner’ can
demonstrate the skills and knowledge required to perform
their work.

The instructional design process

Analyse		Choose Solutions
Business needs & goals Skills & tasks Performance gaps Target audience		Training Documentation Performance aids

Deploy & Evaluate		Design & Develop
Implement solutions Evaluate outcomes Modify as required		Establish objectives, standards & skill checks Draft, test & revise delivery method

Learning solution components
The components (or deliverables) of a learning solution will vary according to the skills being trained, the target audience and the business needs. They can include:

Learner-led materials such as training cards and online

modules/applications

Assessment tools, including participant sign-off and

progress tracking (online or offline)

Participant workbooks

Comprehensive facilitator guides

Facilitator aids such as visual presentations and posters

Learning tools such as case studies, experiential activities,

pre and post program questionnaires, self assessments etc.

Audio visual resources such as video clips and short films,

including storyboarding, scripting and production.

Performance aids such as audio files, job cards, wall charts,

quick reference guides etc.

Train-the-trainer accreditation

Coaching support

Implementation strategy, including online components

and distribution

Evaluation plan and approach.

All learning components and materials are produced to a very high
standard, with the emphasis firmly on the end user. We customise
templates for each client, incorporating logos and ensuring
consistency with their style conventions. Our writing and
documentation approach is based on ‘Plain English’ principles
and the Information Mapping® methodology, meaning materials
are easy to follow for participants, facilitators and coaches.

Program and course offering - click here to view

	The results from the training so far have been fantastic and a great credit to you and your team. The participants have been wowed by the workbooks…and we can already tell how much they are valuing the materials. Thank you to you and your fantastic team for all their hard work. Bronwyn Flanagan, Pharmacy Services Manager, API

	Wow, what a fabulous response we are having to the national training. The materials are great, confidence of the trainers is outstanding and the Store Managers are leaving with a high level of engagement and hunger for the program. Jason Picard, Project Manager — Kmart Way